At KOBALT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing address, phone number.

• Payment Information: Payment method details (processed securely by third-party payment providers; we do not store full payment data).

• Order Information: Products purchased, order history, and transaction details.

• Technical Data: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders

• Communicate order updates and customer support responses

• Improve our website, products, and services

• Prevent fraud and ensure website security

• Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember preferences, analyze traffic, and optimize website performance. You may disable cookies through your browser settings if you prefer.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. Your data may be shared only with trusted third parties for purposes such as:

• Payment processing (Visa, MasterCard, JCB, PayPal)

• Shipping and delivery services

• Website hosting and analytics

All third parties are required to keep your information secure.

5. Data Security

We implement industry-standard security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we take reasonable steps to safeguard your data.

6. Your Rights

You have the right to:

• Access your personal information

• Request corrections or updates

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing communications

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. KOBALT is not responsible for the privacy practices or content of external sites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon being posted on the website.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: [email protected]